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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

LinkedIn: Augie Ray – Vice President Analyst – Customer Experience for CX and Marketing Leaders – Gartner. Our favorite content from Augie : The COVID-19 Dilemma: Remaining Customer-Centric When Customers Expect Incompatible Pandemic Rules. 20 Ways to Empathize With Stressed Out Customers.

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Break Down #CX Barriers with Storytelling

CX Journey

Rowling As you begin your journey, it's going to be important to tell a story about the company, its employees, and its customers: past, present, and future. they hired a Chief Customer Officer and a Chief People Officer. But, one day. Because of that. Because of that.