Chief Customer Officer, Contact Center, Multichannel and Personalization

Narrowing the gap between US and UK customer experience

Eptica

MAY 27, 2016

Senior managers, including the CEO, are much more involved in the customer experience , understanding the importance of service to differentiate their company and offering in the marketplace. Programs can be led directly by the CEO or through a Chief Customer Officer with high level responsibility for their impact.

Chief Customer Officer

Chief Customer Officer Customer Experience Multichannel Finance

The Curious Case of Recruiting a Chief Omnichannel Officer

SmartKarrot

FEBRUARY 17, 2022

These high-ranking executives include several ‘chief’ job titles, such as Chief Executive Officer (CEO), Chief Operating Officer (COO), Chief Financial Officer (CFO), and Chief Customer Officer (CCO). Create a strong, unified customer experience.

Chief Customer Officer

Chief Customer Officer SaaS B2B Multichannel

Customer Contact Central

Narrowing the gap between US and UK customer experience

The Curious Case of Recruiting a Chief Omnichannel Officer

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