Chief Customer Officer Cloud contact Consulting CRM 
Fonolo
JANUARY 14, 2020
Jeanne has been helping companies create deeper relationships with their customers for over 35 years. She has worked Microsoft, Allstate, and Lands’ End, pioneering the role of the “Chief Customer Officer” . Top Pick: 7 tips and resources for Chief Customer Officers and C-Suite Customer Experience Leaders.
DMG Consulting
DECEMBER 7, 2021
The contact center world is in the early days of a true metamorphosis, one that is going to impact all aspects of these service departments: people, process and technology. It also makes it difficult, time consuming and costly for agents who must ask customers to repeat their entire story.
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