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The importance of audio quality for contact centres

Spearline

In a Gartner webinar recently on customer service technology trends, one of their analysts referenced their prediction that about 40% of the new applications for chatbots and virtual assistants being piloted this year would be abandoned by 2020. And how could poor audio quality be affecting your contact centre? Customer experience.

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Remote Sales Tips| 19 Hacks for Remote Sales Success

JustCall

Optimize Website User Experience with CTAs, Web Analytics and Chatbots. To begin with, you need to use a reliable chatbot. Chatbots help you provide all the relevant information about your product and brand to website visitors, in real-time. Outbound sales with local caller IDs can make a big difference.

Sales 98
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Remote Sales Tips| 18 Hacks for Remote Sales Success

JustCall

Optimize Website User Experience with CTAs, Web Analytics and Chatbots. To begin with, you need to use a reliable chatbot. Chatbots help you provide all the relevant information about your product and brand to website visitors, in real-time. Outbound sales with local caller IDs can make a big difference.

Sales 52
article thumbnail

Remote Sales Tips| 18 Hacks for Remote Sales Success

JustCall

Optimize Website User Experience with CTAs, Web Analytics and Chatbots. To begin with, you need to use a reliable chatbot. Chatbots help you provide all the relevant information about your product and brand to website visitors, in real-time. Outbound sales with local caller IDs can make a big difference.

Sales 52
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What Is a Sales Call Centre and How Is It Beneficial?

JustCall

Call centers are a cost-effective way to manage inbound customer service calls and outbound sales calls. Some call center services include sales, customer service, tech support, order processing, and marketing. So, let’s find out how you can pivot your sales prospecting strategy to close more deals eventually.

Sales 52