Top trends for the contact center in 2019 – part 1, the human touch
Noble Systems
JANUARY 30, 2019
After researching several articles, white papers and ebooks on the topic, this blog’s intention is to bring clarity to what the experts are saying. Leverage Gamification for Soft Skills Development. Social media is also an effective sales channel. Enhance Social Engagement. Social media is all about the human touch.
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