3 Key Customer Success Metrics to Go After in 2022
Quiq
DECEMBER 8, 2021
Plus, 1 in 3 customers share their contact center experiences with others, and half of those do so on social media, according to a 2020 report from the CFI Group. Hearing about customer issues from social media has the potential to damage your brand. That’s where customer surveys come in. . Improve response times.
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