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The Hiring Game Has Changed: Strategies for Solving Staffing Issues

CCNG

FEBRUARY 1, 2023

It also causes decreased productivity and poor morale among associates who do show up and must fill in for absent coworkers. Business process outsourcers (BPOs) can also provide workable solutions for contact center resource needs. This has led to an industrywide decrease in absenteeism.

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contact center associations Contact Center CCNG Business Process Outsourcing 195
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Leadership that Engages in Contact Centers: Top Experts Reveal Secrets

CX Global Media

JULY 11, 2019

David Hadobas CEO, CCNG. About David Hadobas : David started CCNG in 1991, recognizing limited resources for information among contact center /customer care management. CCNG’s mission to provide a community for member-driven agendas, topics, events and conversations provides true peer learning for contact center management.

Contact Center 120
Contact Center CCNG Morale Coaching 120
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