CCNG
MAY 10, 2023
All the journey mapping, webinars, ROI discussions, surveys, and strategies won’t instantaneously create a better experience for your customers. There is no magic bullet to a better experience. As stated earlier, customer expectations are changing dramatically and will continue to do so forever.
CX Global Media
JULY 11, 2019
David Hadobas CEO, CCNG. About David Hadobas : David started CCNG in 1991, recognizing limited resources for information among contact center /customer care management. CCNG’s mission to provide a community for member-driven agendas, topics, events and conversations provides true peer learning for contact center management.
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