CCNG
NOVEMBER 9, 2021
And once deployed for automation, effective AI investment drives net revenue savings, effectively financing itself. So for those looking to embrace AI, you don’t need to go buy servers, but you should consult some experts in the space, and take some time to tailor your strategy and integration before setting it live in the wild.
CCNG
JULY 26, 2023
Here is information that my fellow CCNG members may want to consider when choosing a new cloud contact center product. That answer could be based on your business case time-frame or other factors, such as your finance team’s standards. This can potentially cause serious business or technical challenges down the road.
Fonolo
MARCH 6, 2019
CCNG does just that. Providing frequent and fruitful networking, training, and consulting opportunities throughout the year, CSPN also hosts an annual conference that brings together important voices in customer service leadership. Read on to learn about (and bookmark!) You can learn about their upcoming events here.
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