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5 Steps to An Effective Customer Success Interview Process

ClientSuccess

During this thirty or forty-five-minute discussion, your team or sales team interview resource should ask questions covering revenue management, customer success and sales collaboration experience, risk mitigation, and customer advocacy. Customer Success + Marketing. Ready to learn more?

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CS Career Guide: Customer Success Job Titles, Descriptions, & Salary

ChurnZero

Prioritization and time management of the customers’ tasks, goals, and objectives. Managing account growth to identify and pursue qualifying up-sell and cross-sell opportunities. Represent the interests and desires of the customers throughout the company.