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40 Best Customer Service Books We’d Recommend to Support Operators

ProProfs Blog

Develop personal brand. Navigate when office politics is on the rise. It’s nice to know that average IQ doesn’t limit a person to average performance. Chief Customer Officer 2.0. Books on Customer Service Culture. View critics at workplace. Be at the forefront to lead their teams.

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Top 30 Customer Service Books Every Team Needs to Read

Comm100

The second edition, updated with case studies and additional resources, will show you how to be, “persuasive, not abrasive.” Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine by Jeanne Bliss. Customer Loyalty: How to Earn It, How to Keep It by Jill Griffin.