Caller satisfaction Personalization Sales Scripts 
JustCall
APRIL 26, 2022
80 percent of consumers are more likely to purchase from a brand that provides personalized experiences. Sales and customer support teams around the world are already deploying call center AI software – and so should you. Recommended Read: Set Up a (Successful) Sales Call Center: A Guide to Start from Scratch.
Callminer
OCTOBER 3, 2019
They can handle constructive criticism without taking it personally, and they’ll be honest if you ask them questions about how things can run better. Personality and interpersonal skills play a big part in call centers. Callers are put on hold while the agent asks around for a solution. Creativity can be useful.
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