Anatomy of a Successful Call Center Representative: Tips & Common Characteristics
Callminer
OCTOBER 3, 2019
They can handle constructive criticism without taking it personally, and they’ll be honest if you ask them questions about how things can run better. If you’re willing to go the extra mile, spend some time with your customer service team as they perform their day-to-day. Look for reps who mesh with the rest of the team. “We
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