JustCall

APRIL 3, 2024

Automation features and open API: An auto dialer offers open APIs so your developers can- – Build automation workflows for call logging, – Build workflows for notes logging – Help with reporting and analytics tasks (i.e., Localization features and international calling. Reporting and analytics tools.

Sales 52

Sales CRM Scripts APIs 52

3CLogic

DECEMBER 1, 2022

On the other side, their new cloud contact center solution handles all live, phone-based communication systems and associated data like transcriptions, call logs, and recordings. On one side, their service management systems can store customer and employee information and digital communication data.

contact center solutions 52

contact center solutions Cloud contact Contact Center Interactive Voice Response 52

JustCall

JANUARY 27, 2023

It offers features like auto attendants, call logging, and voicemail. Call forwarding – Forward incoming calls to a personal number or to voicemail when needed. Multi-level auto-attendant – Auto attendants route customers to the right agents through IVR menus.

Interactive Voice Response 52

Interactive Voice Response Call Logging APIs Enterprise 52

JustCall

MARCH 29, 2022

Another excellent example of reducing human labor through automation is email marketing. Virtual agents can handle everything from ordering to tracking and query management. Here are some of the examples of how you can use sales automation solutions: 1. Save Time on Manual Work with Automated Call Logging.

Sales 52

Sales Interactive Voice Response Contact center software CRM 52

aircall

NOVEMBER 4, 2016

Your agents’ only tool is their desktop computer, and even that isn’t written in stone. For instance, a VOIP business phone system matches a session to every agent, so they can work from different computers, even remotely or from home. This is immensely helpful to call center agents and managers alike.

Customer Support 83

Customer Support Call Center Interactive Voice Response Automatic Callback 83

aircall

NOVEMBER 4, 2016

Your agents’ only tool is their desktop computer, and even that isn’t written in stone. For instance, a VOIP business phone system matches a session to every agent, so they can work from different computers, even remotely or from home. This is immensely helpful to call center agents and managers alike.

Customer Support 54

Customer Support Interactive Voice Response Call Center Automatic Callback 54