Remove Call Logging Remove Examples Remove Industry Remove Education
article thumbnail

The Complete Customer Service Training Guide

ProProfs Blog

Blackberry, Sears, Kodak, and JCPenny are the best examples of brands losing their customers because of their complacency. Now, when we talk about employee customer service training, there are some surprising examples. Once hailed as innovators, they simply stopped defining trends and were forgotten by their customers gradually.

article thumbnail

JustCall vs Aircall: A Comprehensive Comparison in 2023

JustCall

of reviews belonging to the said segment Clearly, the JustCall reviews show that it has won over customers across segments and industries with its suite of features and offerings. Useful features Call Routing Call Recording Call Management Blended Call Center Call Logging, Virtual Call Center, Call Reporting , etc.