InGenius

JULY 19, 2019

I worked on a large team, with high targets and a company-mandated script. I was expected to call over 100 people each day and to throw my pitch to as many people as would listen, trying to get as many to stick as possible. My first sales job was at a contact center in the early 2000s.

Contact Center 48

Contact Center CRM Call Logging Education 48

JustCall

DECEMBER 1, 2022

With voice broadcasting, a simple feedback message with an interactive menu of choices makes such research simple. Before recording them, you should also plan a script for interactive menus. Finally, you need to schedule the calls. Make sure you choose a time when the customers will be most receptive to your calls.

Interactive Voice Response 52

Interactive Voice Response Marketing Call Logging Education 52

aircall

NOVEMBER 4, 2016

You can integrate services dedicated to live chat, email, call logging, purchase history, feedback surveying, support tickets, and many more. This is immensely helpful to call center agents and managers alike. Studies show that computer-telephone integration r educes the average length of a call.

Customer Support 83

Customer Support Call Center Interactive Voice Response Automatic Callback 83

aircall

NOVEMBER 4, 2016

You can integrate services dedicated to live chat, email, call logging, purchase history, feedback surveying, support tickets, and many more. This is immensely helpful to call center agents and managers alike. Studies show that computer-telephone integration r educes the average length of a call.

Customer Support 54

Customer Support Interactive Voice Response Call Center Automatic Callback 54