Remove Call Logging Remove Customer Support Remove Telecommunications Remove Wait times
article thumbnail

The Benefits of Using a VoIP Provider for Your Business

aircall

In a nutshell, it’s a telecommunications technology that allows the transmission of voice signals across an IP-based network such as LAN, WAN, and even Wi-Fi. Excellent call quality. Friendly onboarding support during initial setup. Dedicated round-the-clock customer support. Call whispering. What Is VoIP?

voip 62
article thumbnail

How Cloud-Based Phone Systems Create an Autonomous Workplace

aircall

Ways that SMBs use their business phone systems: Communicating with vendors and customers, as well as for internal use. Answering customer inquiries and resolve problems. Providing customer support. Holding conference calls. Calling for help in an emergency. Call logging. Generating sales.

voip 62