JustCall

AUGUST 8, 2022

Apart from storing critical information, such as call logs, as a shared asset JustCall also allows internal members to set up meetings, share documents, pass call notes and dispositions during calls, tag calls, and even get on concurrent calls. Reliable Customer Support. Not Available.

call center software 52

call center software Call Center Interactive Voice Response Call Logging 52

JustCall

APRIL 5, 2023

Finally, JustCall also manages to maintain communication logs automatically and sync this information with the CRM or the database so that you can have a record of every activity. Helpful Customer Support JustCall extends 24×7 customer support through calls, emails, and chats.

Interactive Voice Response 52

Interactive Voice Response Contact Center APIs Analytics 52

JustCall

APRIL 5, 2023

However, live support is available 24/5 for Standard account holders Dedicated Account Manager Available for Premium and Custom plans Available as an add-on service Personalized Onboarding and Installation Available on all three plans. 4 Does JustCall or Dialpad have a better customer support system?

call center software 52

call center software Call Center Interactive Voice Response Enterprise 52

JustCall

FEBRUARY 25, 2020

I find the feature that makes it unique from other shared inbox tools is that you get multichannel support and very smooth integrations with other business tools. Businesses that receive a large volume of their support requests via social media or web chat should consider Zendesk apart from the normal support query.

Finance 59

Finance CRM Accountability Sales 59