7 Key Indicators Your MSP Call Center Needs a Revolutionary Shift
Hodusoft
FEBRUARY 29, 2024
As per one recent study by Datto, MSPs, on average, serve 122 clients. High Call Volume In call centers, call volume is a metric used to measure the number of inbound calls in a specific period. MSP call centers often handle a large volume of calls. Especially during peak times.
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