Talkdesk

APRIL 12, 2016

Account-based GTM involves coordinated inbound and outbound sales and is generally best for enterprise targets. Greenfield GTM involves broad outbound calling to a territory or vertical and is generally used for mid-market targets. To access information about the rest, download our TOPO Sales Summit Ebook.

Sales 40

Sales Outbound sales call center software Accountability 40

CrazyCall

AUGUST 8, 2019

In this article we’ve decided to present you 20 call center metrics that will make it easier for you to gain powerful insights into the sales call performance and keep an eyeon your customer service efforts. Inbound call center metrics: Inbound Call Volume. First Call Resolution. Call Attempts.

Call Center 52

Call Center Metrics Abandon rate Management 52

Talkdesk

APRIL 14, 2016

The Sales Effectiveness track at TOPO Sales Summit 2016 explored the plays and tactics that contribute to the effectiveness of the world’s top sales teams. In this blog post, we will explore the insights provided at TOPO Sales Development Analyst Dave Hershenson’s Outbound Prospecting Workshop. About Talkdesk.

Sales 40

Sales Best practices Outbound sales call center software 40