Call Center CCNG Consulting outsourcing 
CX Global Media
JULY 11, 2019
The Speaker Lineup for the Leadership that Engages sessions are: OPENING SESSION – Leadership that Engages in Contact Centers. David Hadobas CEO, CCNG. David Hadobas shares contact center industry opportunities on leadership and engaging employees in contact centers and common mistakes to avoid.
CCNG
OCTOBER 6, 2020
As a consultant Kerry Meyer is a CCNG Academy member helping members by sharing experience and knowledge in contact center and customer care. I knew then that the investment I made towards becoming a good virtual leader had paid off.
CCNG
OCTOBER 19, 2022
Watermark Consulting, 2018) Only 14% of companies measure the ROI of Customer Experience. NICE inContact, 2018) Contact center performance drives both loyalty and churn. 90% of consumers said they are likely to stay loyal after a positive call center experience; 73.7%
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