Fonolo

OCTOBER 17, 2017

Join Fonolo, the Greater Toronto Area Contact Centre Association (GTACC), and three amazing keynote speakers for a day of interactive workshops, engaging panel discussions, and lots of networking! Year over year, the Canadian call center community continues to show tremendous growth. Power, Mark Miller. Shai Berger, CEO, Fonolo.

Abandon rate 57

Abandon rate call center professionals Contact Center Benchmark 57

CX Global Media

JULY 11, 2019

We know that traditional approaches like multi-day workshops don’t build skills efficiently. This is one of the reasons I developed the Contact Center Virtual Summit , to advance the traditional approach to educational conferences and event-type learning. Nate Brown Director Of Customer Experience, UL EHS Sustainability.

Contact Center 120

Contact Center CCNG Morale Coaching 120

Comm100

NOVEMBER 14, 2017

Here’s a quick snapshot of some groups that you might want to add to your list: Worldwide Contact Center Professionals – Worldwide industry experts in customer contact strategies including CRM, BPO, direct marketing, managed services and call center industries with close to 32000 members!

Customer Service 45

Customer Service Morale Education Call Center 45