Remove Call Center Remove call center professionals Remove Coaching Remove Morale
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7 Tips for Success from Experienced Call Center Professionals

Fonolo

Operating a successful contact center is rarely a simple undertaking. As any customer support manager knows, there are a number of crucial factors that come into play when looking to succeed in the call center world. We often hear from call center managers who are trying to improve their call metrics with our solutions.

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Leadership that Engages in Contact Centers: Top Experts Reveal Secrets

CX Global Media

In this session, former Fortune 50 Chief Innovation Officer Amy Radin shares pragmatic advice based on real-world experience, that will empower call center leaders to participate actively and effectively in their business’ innovation efforts. EXPERT SESSION – Leaders, 7 Steps to Engage for High Morale and Performance!