Cisco - Contact Center

JANUARY 8, 2020

Our global survey indicates that the top reason for this dynamic is the potential for business disruption, particularly for larger contact centers. Consider all the action that’s happening at the agent desktop which is the focal point for customer service applications. Why you need guardrails for your contact center.

Best practices 64

Best practices Contact Center Cloud contact Enterprise 64

Cisco - Contact Center

FEBRUARY 19, 2020

To learn more about Cisco Contact Center solutions, visit our website. Join our Live Webinar: Introducing Webex Contact Center Enterprise. Cisco Contact Center Portfolio: Revolutionizing Customer and Agent Experiences. Join Our On-Demand Webinar: Best Practices for Moving your Contact Center to the Cloud.

Contact Center 95

Contact Center contact center solutions Enterprise Engineering 95

Cisco - Contact Center

FEBRUARY 18, 2020

Cisco Contact Center Portfolio: Revolutionizing Customer and Agent Experiences. Introducing Webex Experience Management: AI-Powered Journey Analytics Transform Customer and Agent Experiences. Join Our On-Demand Webinar: Best Practices for Moving your Contact Center to the Cloud. appeared first on Cisco Blogs.

Contact Center 124

Contact Center Enterprise Self service contact center solutions 124