How to Best Implement Modern Workforce Engagement Management Solutions in Your Call Center
Monet Software
NOVEMBER 6, 2019
With the focus of many companies on offering round-the-clock customer service, long hours and peak hours can lead to a stressful environment. Turning to flexible scheduling options is one way to offset this inevitable industry demand. This, in turn, can have a negative impact on productivity and lead to absenteeism.
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