OctopusTech

SEPTEMBER 9, 2023

Have you ever dialed a customer support number and found that the person at the other end lives halfway across the globe? This is where call center outsourcing plays a major role. Do you know that call center outsourcing services are one of the top choices of developing countries like Europe and America?

Best practices 62

Best practices outsourcing Call Center virtual call center 62

Dialer 360

NOVEMBER 23, 2018

These omnichannel cloud call center solution to communicate together. The contact center is under pressure to transform. This is a typical experience as you have to tell customer service reps as your account number moments after your input into the IVR system. Maximize Omnichannel For Your Contact Center.

Call Center 22

Call Center Multichannel CRM Outbound sales 22

Dialer 360

NOVEMBER 23, 2018

These omnichannel cloud call center solution to communicate together. The contact center is under pressure to transform. This is a typical experience as you have to tell customer service reps as your account number moments after your input into the IVR system. Maximize Omnichannel For Your Contact Center.

Call Center 20

Call Center Multichannel CRM Outbound sales 20