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10 Platforms With In-Built Smart IVR Systems

JustCall

Instead of a standalone IVR system, opt for telephony and call center solutions with in-built IVR systems. In this article, we look at the ten best IVR solutions. Support automation features such as automatic call distribution help build smoother workflows. When to Use JustCall? When to Use Aircall?

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Top 10 Aircall Alternatives & Competitors in 2023

JustCall

Internal extensions – Each agent is given a personal extension line so customers can reach them easily. Call masking – Mask private numbers to protect agents’ privacy. Nextiva has a web app and a mobile app for remote servicing and integrates with business solutions like ServiceNow, Salesforce, and Zendesk.

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What is Inbound Calling & How to handle it?

JustCall

Do you have a problem with a lack of agents? Unable to hire experienced staff members or agents in short supply? In reality, these issues are common in an in-house call center. . Outsourced call center solutions are a fantastic way to boost productivity. How to Effectively Use Inbound Call Scripts?

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Top 8 Avoxi Alternatives & Competitors in 2022

JustCall

Automatic saving of customer details – Calls, texts, voicemails, etc. Feedback on JustCall from Real-World Users. Internal extensions – Each agent is given a personal extension line so customers can reach them easily. Call masking – Mask private numbers to protect agents’ privacy.

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Top 8 RingCentral Alternatives & Competitors in 2023

JustCall

It comes at a good price for the features provided and is easy to use as well as set up JustCall Reviews Here are some reviews and real feedback from users. Nextiva Overview Nextiva is a cloud-based communication platform with call center solutions like a phone system, contact center, video meetings, team collaborations , and so on.

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