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Changing Customer Experience with the All New Webex Contact Center [WEBINAR]

Cisco - Contact Center

Join renowned contact center industry analyst Sheila McGee-Smith and Cisco Contact Center VP/GM Omar Tawakol for a live stream on February 3, 2021, as they discuss five essential elements for the contact center platform of the future, and how Webex Contact Center delivers these. A Transporter By Any Other Name.

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AI Customer Service: Today’s Most Transformative Technologies

TechSee

A Tata Consultancy Services survey found that 31.7% of major companies around the world are currently using AI customer service technologies, the second most common use of AI after IT.

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Medical Call Center - Why and How To Set Up?

JustCall

Right from the first inquiry to post-recovery consultation, medical call centers focus on delivering seamless patient experiences. The hospital-based call center is a common approach to handle a wide variety of patient and agent interactions. But you definitely can come up with a genuine solution.