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What is Call Center Compliance?

NobelBiz

Some of the key regulations include: TCPA Regulations: The Telephone Consumer Protection Act (TCPA) regulates telemarketing activities and requires adherence to rules regarding consent, caller identification, and the National Do Not Call Registry.

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Top Telemarketing Tips to Spark Your Call Center Performance

Dialer 360

Some of the amazing quotes at Gallup News include, “working as a call center agent can be a lonely position, and sitting in a cubicle for hours on end can be hard on morale”. More often, the call center agents who are under pressure or stressed out, are unable to produce the results expected from them.