call center software eBook Scripts Surveys 
Noble Systems
MARCH 19, 2021
Call Center Software for SMB. Every business that takes or makes calls, especially to sell to or service customers, essentially has a call center – whether they have hundreds of agents or a handful of agents (or a team of multi-tasking employees). Cloud Contact Center for SMBs.
CrazyCall
AUGUST 8, 2019
First Call Close. Well, 20 call center metrics and 4000 words to read is a lot. That’s why we’ve neatly packed everything into an Ebook that you can download and get back to anytime you want and need. Download Ebook. First, we’re going to focus on Inbound call center metrics.
SharpenCX
JUNE 22, 2021
Well-trained call center agents are essential to your customer loyalty. When PwC surveyed 15,000 consumers, they found that 1 in 3 customers leave a brand they love after just one bad experience. More autonomy is a good thing in the call center. Watch for trigger words from customers, like “cancel” or “angry”.
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