call center professionals, Study and Telemarketing

5 Simple Ways to Retain Customers

Quality Contact Solutions

DECEMBER 28, 2022

In addition, calling current members creates a personal touch, which is always appreciated. The Community Brands Member Loyalty study found that nearly 15% of lapsed members forgot to renew. How many times have you called a former member only to discover they did not know their membership lapsed?

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Telemarketing call center professionals Call Center outsourcing

5 Simple Ways to Retain Customers

Quality Contact Solutions

SEPTEMBER 21, 2021

Furthermore, a study cited by Harvard Business School found that increasing customer retention by just 5% could yield profit increases between 25% – 95%! In addition, calling current members creates a personal touch, which is always appreciated. Consider bringing in call-center professionals like Quality Contact Solutions.

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5 Simple Ways to Retain Customers

5 Simple Ways to Retain Customers

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