Quality Contact Solutions

JUNE 15, 2021

Having a great supervisor running your outsource telemarketing teams can make a massive impact on your business. Below are some of the best practices to be a successful outsource telemarking supervisor.??. I will never forget the first time I received feedback on an outbound call from my supervisor. Feedback: ?Part

Telemarketing 52

Telemarketing outsourcing B2C Coaching 52

Quality Contact Solutions

MARCH 29, 2021

Most everyone has experienced a telemarketing scenario like the following. You have had a long day, you’re tired, you answer the phone, and it’s a telemarketer. In many ways, telemarketing and telemarketers get a bad wrap. What is telemarketing? wasn’t that just a telemarketing call?

Telemarketing 98

Telemarketing Call Center Coaching Sales 98

Quality Contact Solutions

DECEMBER 31, 1969

Things such as potential bad numbers, wrong numbers, disconnected numbers, improper inclusion of “do not call” numbers. Call Quality. We use call quality for outbound call center teams to provide insight into how the agents are performing. It is also a way to give feedback to clients. Contact Us.

Call Center 49

Call Center Metrics Scripts Sales 49

NobelBiz

MAY 22, 2022

Responsible for sales training, supervisor to telemarketing, sales & service. She has managed multiple call centers in the US. Worked as a Director and managed outsourced BPO call center relationships before joining Parker Staffing as VP of our Onsite program. She started as a rep.

call center workforce 52

call center workforce Call Center Management Gamification 52