Why Call Center BPOs Need to Offer Call-Backs
Fonolo
NOVEMBER 2, 2017
As the demand for outsourced call centers grows annually by 6%, it’s critical for BPOs to offer services that meet these growing expectations. The ability to offer callers the option of a call-back is a popular request from companies choosing a contact center BPO. BPOs Can Increase Revenue with Call-Backs.
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