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How Do You Make Customers Feel Important?

aircall

Businesses typically rise to the top when they offer the types of products and services that people want. The idea of customer support is more than a necessity for post-sale activities. It’s a mistake to view your customer support team as a cost center. In terms of revenue, good customer service counts for a lot.

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A Beginner’s Guide On An Effective Inbound Call Strategy

OctopusTech

Inbound call centers can be configured to address a wide variety of a brand’s sales, marketing, and customer service needs. When structured to achieve clear objectives, inbound call centers can also be revenue-generating.

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How to Start a Virtual Call Center 101

aircall

It’s a myth to believe that a virtual call center is only appropriate for challenging times when it’s difficult to set up a row of cubes in an office. A virtual call center is a valuable way to increase the efficiency and productivity of your sales and support activities. What Is a Virtual Call Center?