Expivia
APRIL 1, 2021
Hiring the Best Call Center Associates. Through the 25 years of running a call center we have tried many different methods of trying to figure out what methods and what traits we look for when hiring the best call center associates for our center. You Must Understand your Culture!
TeleDirect
OCTOBER 4, 2021
So you’d like to be a call center rep! One of the fastest-growing work from home jobs, call center reps are the heart of today’s call centers. And unlike yesteryear’s call centers, contemporary call center associates are involved in everything from sales support to data entry to reservations and more!
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TeleDirect
OCTOBER 4, 2021
So you’d like to be a call center rep! One of the fastest-growing work from home jobs, call center reps are the heart of today’s call centers. And unlike yesteryear’s call centers, contemporary call center associates are involved in everything from sales support to data entry to reservations and more!
Expivia
MAY 9, 2021
At Expivia, we listen to 100% of our calls. That’s the most reliable way to ensure the quality of each call meets our expectations. What Is Call Quality? Effective and efficient customer service calls drive the best customer experience and conversion. Monitor the Quality of Live Calls.
Anexa BPO
JULY 21, 2020
Call Center Services: Call center associates go by many different titles. Customer service representatives, help desk agents and support staff, just to name a few – but they all serve the same purpose. The Link Between Telemarketing and Customer Service. .
Expivia
MAY 13, 2021
At Expivia, we listen to 100% of our calls. That’s the most reliable way to ensure the quality of each call meets our expectations. What Is Call Quality? Effective and efficient customer service calls drive the best customer experience and conversion. Monitor the Quality of Live Calls.
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