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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

A large portion of his work involves helping people increase their call efficiency, especially since the financial services industry depends so much on outbound prospecting over the phone. “ With more than 15 years of experience in business, finance and accounting, she is also responsible for implementing financial controls and processes.

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Operationalize LLM Evaluation at Scale using Amazon SageMaker Clarify and MLOps services

AWS Machine Learning

Their potential applications span from conversational agents to content generation and information retrieval, holding the promise of revolutionizing all industries. Evaluating these models allows continuous model improvement, calibration and debugging. for auditing risk and compliance in regulated industries, such as financial sector).