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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

With more than 15 years of experience in business, finance and accounting, she is also responsible for implementing financial controls and processes. Isolating the most important behaviors at the agent and team level reinforcing them consistently thorough training, recognition, calibration, and call coaching.

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Operationalize LLM Evaluation at Scale using Amazon SageMaker Clarify and MLOps services

AWS Machine Learning

For example, the EU AI Act is tasked providing information on which datasets are used for training, what compute power is required to run the model, report model results against public/industry-standard benchmarks and share results of internal and external testing. Model fine-tuners want to solve specific tasks (e.g.