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5 Ways to Leverage OpenAI for Customer Experience

The Petrova Experience

Fold tools like OpenAI into your customer experience strategy in a way that reaffirms your commitment to customer centricity. Leverage AI intentionally to add value internally to employees, business processes and budgets; and externally, to your customers. It is not an end-product. We see this frequently.

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The Biggest AI Mistake Most companies are Making

The Petrova Experience

A capability that needs to be developed in customer-centric use cases. Use AI to create a new product , end-user experience, and customer outcomes. Transportation of goods and services. That brings us back to our AI is a tool argument. Do not think of it as a finished product, experience, or outcome.