Moving from a Services-Based to a Core Customer Success Organization
ChurnZero
OCTOBER 20, 2020
The types of services can be one time (for e.g. implementation, training, workshop) or can be ongoing (for e.g. ongoing training program, technical support services). I wanted to share some tips on successfully transitioning from a services-based organization to a core Customer Success offering, with services as an upsell opportunity.
52 
Let's personalize your content