Global Response

FEBRUARY 13, 2022

In this article, we’ll break down exactly what a BPO call center does, some of the pros and cons of BPO call centers, the difference between BPO and KPO, and, finally, how to choose the right BPO call center for your business. BPO contact centers serve as an expanded call center for the modern customer experience.

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Anexa BPO

JUNE 2, 2021

The brick and mortar concept – while familiar and comfortable – is no longer a preferred way of doing business in many instances, and the principle of outsourcing has never been more relevant or – dare we say it – necessary. Reach out to us to discover how we can improve all of your customer interactions.

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OctopusTech

SEPTEMBER 13, 2023

Outsource call center service is to manage all types of customer support activities from an external team that has proficient and expert professionals who resolve customer queries, conduct surveys, and manage other customer support operations on behalf of your company.

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