aircall

NOVEMBER 3, 2016

In the face of growing customer expectations, businesses face the imperative of adopting an omnichannel customer support strategy. However, strengthening your phone channel is definitely worth it, given the benefits to your customers. How do you use the phone for customer support? Solve for growth.

Customer Support 81

Customer Support First call resolution Brand ambassadors voip 81

aircall

NOVEMBER 3, 2016

In the face of growing customer expectations, businesses face the imperative of adopting an omnichannel customer support strategy. However, strengthening your phone channel is definitely worth it, given the benefits to your customers. How do you use the phone for customer support? Solve for growth.

Customer Support 59

Customer Support First call resolution Brand ambassadors voip 59

aircall

NOVEMBER 17, 2016

Despite latency on the part of many businesses, offering omnichannel support has become nigh-obligatory to meet increasingly demanding customer expectations. Customers demand consistently qualified support over multiple channels. Arranging a successful omnichannel strategy is tricky. A game of catch-up.

Customer Service 54

Customer Service Self service Brand ambassadors virtual call center 54