SmartKarrot

MARCH 22, 2022

Since B2B SaaS businesses are dependent on the subscription model, retaining customers is imperative for their sustainability, leave alone growth. This is where customer responsiveness comes into the picture. Definition of customer responsiveness. But before that, you need to understand its meaning.

SaaS 10

SaaS B2B Advertising Brand ambassadors 10

aircall

NOVEMBER 3, 2016

Using the phone for customer support is necessary, but that doesn’t mean it’s not a challenge to get right. Training your support team properly is an investment of time and effort. However, strengthening your phone channel is definitely worth it, given the benefits to your customers. Solve for growth.

Customer Support 81

Customer Support First call resolution Brand ambassadors voip 81

aircall

NOVEMBER 3, 2016

Using the phone for customer support is necessary, but that doesn’t mean it’s not a challenge to get right. Training your support team properly is an investment of time and effort. However, strengthening your phone channel is definitely worth it, given the benefits to your customers. Solve for growth.

Customer Support 59

Customer Support First call resolution Brand ambassadors voip 59