JustCall

APRIL 13, 2020

And summed up all the best performing hacks in this blog post they are using to achieve team success. Proper monitoring – The right set of customer service metrics and KPIs. It should not surprise you that our remote service teams use Helpwise to keep our common inbox free of any pending queries and support confusions.

Customer Service 98

Customer Service Interactive Voice Response Analytics First call resolution 98

JustCall

FEBRUARY 5, 2020

In this blog post, we will talk about the various tools that you must have in your education tech stack, and with features that you must look out for if you want to bring more growth in your business. Cloud systems have been proving to be the best technological platforms for massive data organization and storage. missing of deadlines.

Education 84

Education CRM Sales Accountability 84

JustCall

JUNE 15, 2020

Talk with agents or tag agents, give comments and reviews – all in one platform. With Helpwise, every member has access to a single shared inbox- no matter where you are. By integrating your phone system with Helpwise , you can keep a track of all your calls and SMSes made from your phone app directly on your Helpwise account.

Customer Service 52

Customer Service Virtual Agent Accountability Multichannel 52