Cisco - Contact Center

AUGUST 3, 2020

I’m excited to announce that Webex Contact Center was among the 2020 Contact Center Technology Award winners, presented by CUSTOMER Magazine this month. This award distinguishes their success as innovators, thought leaders, and market movers in the contact center and customer care industries.

Contact Center 124

Contact Center Technology contact center solutions Virtual Agent 124

aircall

OCTOBER 5, 2016

A virtual call center is a contact center whose agents work remotely. Virtual call center software lets a team work from dispersed locations, while remaining a cohesive unit and performing with easy and efficiency. Virtual call centers work through Voice Over Internet Protocol.

virtual call center 48

virtual call center call center software Call Center outsourcing 48

JustCall

AUGUST 6, 2020

It has been named as the third most educated city in the US by Time Magazine in the past. Besides building a local presence with a 919 area code number, JustCall offers the following features: Virtual Call Center: Set up your virtual call center with JustCall. Part of the Research Triangle Park.

virtual call center 52

virtual call center Education Interactive Voice Response Call Logging 52

JustCall

AUGUST 6, 2020

It has been named as the third most educated city in the US by Time Magazine in the past. Besides building a local presence with a 919 area code number, JustCall offers the following features: Auto Dialer, Predictive Dialer, and Power Dialer: Build a productive call workflow with the Auto Dialer, Predictive Dialer and Power Dialer.

virtual call center 52

virtual call center Education Interactive Voice Response Telecommunications 52