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The Ultimate Guide to Building a Customer Service Dream Team

Select VoiceCom Blog

These statistics highlight the significance of building a top-notch customer service dream team. The ideal team comprises exceptional interpersonal skills, problem-solving abilities, and a genuine passion for assisting customers. What Does a Customer Service Team Do?

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Planning Your Live Chat Experience: How Many Agents Do I Need?

Comm100

After you have defined your live chat objectives , it is time to consider the next step: beginning to implement your live chat software. But exactly how many live chat agents do you need to hire to provide the happily-ever-after customer service that you dream of? How Many Visitors do you Receive Daily?

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10+ Must Have Customer Service Skills to Look for in a Live Chat Agent

Comm100

So, it’s time for you to assemble your live chat dream team. You want your live chat customer service experience to be top notch, so it’s no wonder you want the best and the brightest for the job. But how do you know who is going to be a good match for your team? Download Now.