How to streamline service management with ServiceNow integrated CTI and screen pops
3CLogic
APRIL 10, 2024
ServiceNow CTI benefits With a ServiceNow CTI integration , essential calling functionalities such as screen pops, call logging, and click-to-call are enabled within ServiceNow to complement existing digital workflows (email, chat) with voic e. Now, let’s see how this integration enhances the ServiceNow platform!
Let's personalize your content