Bilingual agents, CRM, Customer retention and Sales

Search:

DAY

WEEK

MONTH

YEAR

Select your country:
Sign up | Log in

Bilingual agents

CRM

Customer retention

Sales

Multilingual Support: Expanding Reach with Retail Call Center Services

Global Response

NOVEMBER 14, 2023

For example, if you’re looking for Spanish and French service, as well as English, a smartshoring team might consist of agents in the US, Mexico and Tunisia to provide all the language support you need, while still giving you a unified and cost-effective team. Can multilingual support be integrated with existing CRM systems?

Call Center

Call Center Bilingual agents outsourcing Telemarketing

6 Reasons to Avoid Hiring a Call Center (and How to Overcome Them)

Global Response

JULY 23, 2023

Our teams at Global Response have done that for clients again and again, achieving results like: 130% increase in service performance improving speed of answer by 40% decreasing customer issues by 28% Ready to perfect your CX? Want to see how our call center teams can help supercharge your customer service efforts and meet your goals?

Call Center

Call Center outsourcing Bilingual agents Service level

Webinars

Manual Call Reviews? There's a Better Way!

MORE WEBINARS

Customer Contact Central

Multilingual Support: Expanding Reach with Retail Call Center Services

6 Reasons to Avoid Hiring a Call Center (and How to Overcome Them)

Webinars

Stay Connected