Bilingual agents Case Study CRM Sales 
Global Response
APRIL 17, 2023
Many offshoring companies offer multilingual support, but their agents are more likely to be fluent in languages that are less common in the US and Canada. Feature #2: Experienced Agents Similarly, the overall experience and expertise of your BPO call center’s agents will make or break your call center outsourcing experience.
Global Response
JULY 23, 2023
Save money and increase sales with a brand-obsessed, people-first team that delivers a high-touch, superior customer experience, every time. Case Studies: Companies That Overcame Their Fears and Thrived At Global Response, we work with clients who have high-profile brands and a strong image and customer experience.
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