Bilingual agents call center solutions Course Technology 
Global Response
JUNE 20, 2023
Aside from its reputation as a beautiful vacation destination just a few hours from Europe, Tunisia has also established itself as a business and technology hub in Northern Africa. Its numerous call centers already serve businesses across the Middle East, Europe and the US.
Global Response
FEBRUARY 13, 2022
It’s certainly key for your business, but does it matter for your call center? There are a number of various location-based models for call centers, and which is right for you depends on a number of factors. Of course, an in-house call center model keeps your call center literally within your own team.
Global Response
JULY 17, 2023
Considering switching to a cloud-based call center solution? Compared to legacy solutions, or on-premise contact centers, cloud-based solutions make much more sense—and offer a lot more flexibility—for today’s market.
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