Natalie Petouhof

MAY 11, 2016

sensors, smart ‘things’, device to purchase, artificial intelligence). • Data to Decisions – Using data to make informed business decisions. If you are doing something really interesting, make sure to send in your case study! It’s your time to be recognized for your hard work!

Big data 40

Big data CRM Analytics Enterprise 40

Comm100

SEPTEMBER 22, 2016

The second edition, updated with case studies and additional resources, will show you how to be, “persuasive, not abrasive.” How to Revolutionize Customer Employee Engagement with Big Data and Gamification by Rajat Paharia. Chief Customer Officer 2.0: Loyalty 3.0:

Customer Service 70

Customer Service Gamification Consulting Consulting 70

ProProfs Blog

JUNE 30, 2020

I include case studies of role-model companies that will inspire any organization to kick-start its own revolution… an amazement revolution!”. How to Revolutionize Customer Employee Engagement with Big Data and Gamification. The Service Culture Handbook. Author: Jeff Toister. Loyalty 3.0: Author: Rajat Paharia.

Customer Service 128

Customer Service Chief Customer Officer Customer centricity Marketing 128

Natalie Petouhof

FEBRUARY 21, 2016

Data to Decisions – Using data to make informed business decisions. examples: big data, predictive analytics) . Digital Marketing Transformation – Personalized, data-driven digital marketing. . examples: sensors, smart ‘things’, device to purchase).

Customer Experience 40

Customer Experience Customer Service Enterprise Big data 40